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Online Practitioners

Run your entire practice from anywhere

Therapists & Counsellors

Less admin. More time with clients

Holistic Practitioners

Everything your practice needs, in one place

Bodywork Practitioners

Bookings, notes, and billing — sorted

Website

Launch a professional website & booking page with zero coding.

Smart Calendar

Manage sessions, reminders & rescheduling — no overlaps, ever.

Client Communication

Stay connected with clients via secure messaging & video.

Insurance Support

Validate, submit, and track insurance claims — all built in.

AI & Automation

Automate admin tasks, reminders, and documents effortlessly.

Data & Insights

Track revenue, retention & performance with clear dashboards.

Invoicing & Finance

Automate invoicing, payment tracking, and financial reports.

Documents

Send, sign, and store contracts & consent forms digitally.

Notes

Write and store session notes securely — fast, structured, private.

Telehealth

See clients face-to-face from anywhere — no third-party app needed.

Stress free professional liability and
indemnity insurance from award
winning oxygen

Almost 15,000 customers can’t be wrong. sign up today, MWO customers get discounts with Oxygen

Insurance Coverage via Oxgyen

Business Insurance

Professional indemnity insurance is often considered vital protection for the self-employed or owners of small businesses, to protect you financially against all allegations of professional negligence which could affect your business and livelihood.

Exclusive Discounts

Access award-winning, industry-compliant policies — 20% off for MWO members, and 100% off for Premium users. You can add these directly from MWO.

Note: Customers who have already purchased a policy can request a refund directly through MWO if they qualify for the MWO Member or Premium user discount. Full T&Cs apply.

Platform tools by MWO

Sign Up Now!

MWO Claim
Management

MWO’s Claim Management tools streamline your full billing workflow — including invoicing, authorisation requests, payment tracking and secure therapist–insurer communications.

These features are part of MWO’s platform support and operate independently from any insurance policy.

Insurance Confirmation

Give your clients added confidence by uploading your professional insurance documentation to MWO.



MWO carries out administrative checks to confirm that insurance documentation has been provided and is in date. Once complete, your profile can display an Insurance Confirmed indicator — helping reassure clients.

MWO does not review policy coverage, limits, or suitability.

Three Simple Steps to get Started

Step 1

Create your My Well OPS account in less than 2 minutes.

Step 2

Create your My Well OPS account in less than 2 minutes.

Step 3
Set up your calendar, appointments, and
payments
How We Help Wellness Professionals Grow

14+

Hours

saved on billing monthly.
Spend less time on billing and more time with your clients.

13+

Hours

of admin work per year saved. Simplify your workflow so you can focus on your clients

£3,500

Saved over each month.
Boost your practice’s efficiency and bottom line.

96%

Of practitioners say setup is simple. Get started quickly & confidently no skills required.

Real practitioners. Real results.

“I used to spend Sunday evenings catching up on admin. Now I close my laptop after my last session and I’m done.”

Sarah T.

Psychotherapist, UK

“The GDPR piece alone was worth it. I finally feel like I’m running my practice properly — just me.”

James R.

Counsellor, SA

“Setup took less than an hour. Within a week I’d already cut my admin time in half.”

Dr. Priya M.

Clinical Psychologist

Empowering every
Wellness Professional to Thrive.

With My Well Ops, nurses simplify shift scheduling, patient notes, and care tracking—all in one platform. Less paperwork means more time focusing on patients and delivering quality care.

Nurses

With My Well Ops, personal development coaches streamline scheduling and progress tracking—all in one platform. Less admin means more time focusing on clients and guiding them toward personal growth.

coaches

With My Well Ops, social workers simplify scheduling, case notes, and client progress tracking—all in one platform. Less admin means more time supporting clients and making a greater impact.

Social Workers

With My Well Ops, mental health specialists manage sessions, client notes, and progress tracking—all in one secure platform. Less admin means more time supporting clients, improving outcomes.

Mental health specialist

Everything you need to grow your wellness practice into a thriving business.

Built to put you and your clients first.
Get started for free today!

SINGN UP FOR FREE

FAQ’s

What insurance billing does the platform support?

You can submit claims, track reimbursement status, and manage the full insurance billing workflow directly in the platform — without a separate tool or spreadsheet.

The platform is built to support the major medical aid and insurance schemes in South Africa and the UK. Contact support to confirm compatibility with your specific insurer.

Yes. You can manage private-pay and insurance-billed clients side by side — each client record tracks their payment type and billing history.

Yes. You can track claim status, flag rejections, and resubmit — all within the platform. No need to chase insurers by phone or email separately.

Insurance billing is available on Growth and Professional plans. Check the pricing page for full plan comparison.