Privacy Policy
Welcome to My Well Ops. We’re committed to protecting your privacy and ensuring that your personal data is handled in a safe and
responsible way. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website
(mywellops.com) and related services.
In this article
Summary of Key Points
- What personal data do we process? We may collect personal data depending on how you interact with our services, such as names, contact details, and usage data.
- Do we process sensitive data? No, we do not process any sensitive personal data.
- Do we collect data from third parties? No, we do not obtain data from third parties unless legally authorized.
- How is your data used? Your data is used to improve our services, fulfill contracts, communicate with you, and meet legal obligations.
- Who do we share your data with? We only share information with trusted partners necessary to deliver services and under binding agreements.
- How do we protect your data? We use organizational and technical safeguards, though no system is 100% secure.
- What are your rights? Depending on your location, you may have rights to access, correct, or delete your data, among others.
What Information Do We Collect?
- Personal information you provide:
We collect information you provide when registering on our website, submitting a form, subscribing to updates, or contacting us.
Information may include:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Contact preferences
- All information you submit must be true, complete, and up to date. Please notify us of any changes.
Automatically collected data:
When you visit our website, we automatically collect certain technical information, including:
- IP address
- Browser and device details
- Operating system
- Pages visited and session duration
- Referring URLs
- Location data (approximate)
- Device data (e.g. mobile carrier, browser language)
- This helps us maintain website performance, monitor security, and perform internal analytics.
- Cookies: We use cookies and similar technologies to enhance functionality and understand usage patterns. You can manage cookie preferences via your browser settings. See our Cookie Policy for more information.
- Other sources: We may obtain limited data from public records, social media platforms, or data providers legally authorized to share such information, to improve our services and personalize user experiences.
How Do We Use Your Information?
- Provide and improve our services
- Respond to your inquiries
- Communicate updates and marketing (with consent)
- Maintain website security and analytics
- Manage customer accounts and subscriptions
- Comply with legal and contractual obligations
- Fulfill and support sales processes
Legal Bases for Processing
- Consent: Where you’ve given clear permission (e.g., newsletter opt-in)
- Contract: When processing is necessary to deliver our services
- Legal obligation: When required to comply with laws
- Legitimate interest: To enhance services, provided your rights don’t override ours
- Vital interest: When necessary to protect someone’s life or safety
Sharing Your Information
- Service providers (e.g., email platforms, CRM tools)
- Marketing agencies or advertising partners
- Legal authorities when required
- Third parties in business transfers (e.g., acquisition or merger)
- All partners are bound by contractual obligations to maintain confidentiality and comply with this policy.
Cookies & Tracking Technologies
- Improve user experience
- Remember user preferences
- Track usage for analytics
- You may disable cookies through your browser, but some website features may not function correctly.
Data Retention
We retain your data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
When data is no longer required, we will securely delete or anonymize it.
When data is no longer required, we will securely delete or anonymize it.
Data Security
- HTTPS encryption
- Access control
- Monitoring and alerting tools
- No system can guarantee absolute security. You access the site at your own risk.
Contact Us
- If you have questions or wish to exercise your rights, contact us at:
My Well OPS


Email:
info@mywellops.com
Website:
https://mywellops.com
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FAQ's
What is MWO?
MWO is an all-in-one platform that helps wellness professionals manage their entire practice — from building a website, bookings, client management, to notes and client communication — in one simple platform.
Who is MWO for?
MWO is built for therapists, coaches, psychologists, counsellors, and other wellness professionals who want to simplify operations and grow their practice.
Do I need technical skills to use MWO?
Not at all. MWO is designed to be intuitive — if you can send an email, you can run your practice on MWO.
Is MWO GDPR compliant?
Yes. Your client data is encrypted, securely stored on AWS, and fully compliant with GDPR and healthcare privacy standards.
How much does MWO cost?
You can start for free. Paid plans unlock advanced features such as AI tools, automation, and full client management.
Does MWO offer a free trial?
Yes. All new users get 14 days of free access to explore every feature before choosing a plan.